Return Policy

Don't love your product? We would love to help!

Connect with us using by sending your emails to info@whitetanuki.com within 30 days of receiving your package. Please include: 

  • Your Order Number
  • Product name
  • The issue with your product 

If 30 days have gone by since delivery, unfortunately, we can’t offer you a refund/return.

Once orders are fulfilled and shipped out, we are not able to provide refunds. Only faulty, defective, and/or missing products are eligible for refunds or exchanges. Currently, we are unable to give any exchanges/returns on White Tanuki Cave items!