PLEASE READ BEFORE PURCHASE: LOCKDOWN

As of Feb 14, 2022, we are finally out of LOCKDOWN! All unfulfilled orders from January - Now will be shipped out as soon as possible. There are still some delays with Standard Shipping, but we are working closely with our Shipping Carrier to mitigate any major issues. 

Please send us an email if you have any questions! Thank you so much for all your patience and support during the lockdown period ♥️! We really appreciate it! 

Due to the current COVID-19 crisis, shipments may be delayed/restricted. Please contact us for more information. 

  • US Specific: USPS is experiencing significant delays for packages delivered the US; please see link for more information*. 
  • Restricted Countries (Temporary shipping restrictions caused by COVID-19): India, New Zealand, and South Africa. 

Ordering + Processing Times

  • Double-check your shipping address before checking out. We are not responsible for misspelled or missing address information. White Tanuki is not responsible for stolen or lost packages after delivery.
  • The average processing time is approximately 3 to 10 business days.
  • Processing time can also be affected by the stock status, the time of year, national holidays.

Shipping Options + Costs


US Domestic Shipping (US ONLY; Available for Select Products)

 Flat Rate $3.50 for Orders Under $30
Free Shipping Over $30

Standard Shipping (All Countries)

 Flat Rate $2.99 for Orders Under $30
Free Shipping for $30
  • Tracking will be available for all orders (both US Domestic and Standard Shipping)
  • Standard Shipping is sent from our warehouses located in Asia. USPS Domestic will be shipped from Michigan♡. 
  • Multiple shipments may occur, with no additional shipping fee for each shipment. 

Delivery Time

Total Delivery Time = Processing Time + Time at Customs (if International) + Shipping Time

US Domestic Shipping (US ONLY, Select Items ONLY)

Shipping Time (Business Days)
 USPS First-Class Package  2-8


 Standard Shipping

  • Shipping Time
  • ( Business Days )
    		•
    United States*, Canada 12 - 15
    United Kingdom, Spain, Italy, Germany, France, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Croatia, Estonia  12 - 15
    Australia, New Zealand, Japan, Singapore, South Korea, Brazil, Mexico
    12 - 20
    Other Countries 15 - 20

  • Please be aware that Customs clearance might cause extra holding time! If you still have not received your item or have any other questions, please feel free to contact us!  💌 
  •  

  • IMPORTANT NOTICE FOR EU CUSTOMERS 

    As of 1 July 2021, the EU has removed the VAT exemption for goods under 22€. We are currently registered for IOSS (Import One-Stop Shop) to help facilitate this transition.

  • Edit November 4, 2021: Some customers from France notified us that they had been double charged for VAT Taxes. Please contact us as soon as possible if this happens to you! We will send an invoice showing that VAT has been paid, and you will be eligible for a refund by the Postal Service. ♡


  • What does this mean for you? 

    • Paying VAT directly during checkout and avoid paying additional customs charges 
    • No surprise fees or hidden costs when goods are delivered  
    • Faster customs clearance to EU addresses

    For more information, please message us at info@whitetanuki.com! We thank you for understanding and appreciate your support (｡･ω･｡)ﾉ♡


    • Customs Information

    VAT (Value Added Tax), other taxes, customs duties and/or fees might be added by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, we can not estimate what the charges may be since customs and taxation policies vary widely from country to country.

  • For further details, please contact your destination local customs office or visit their official website.